Aykut, Arslan (2009): Cross-Cultural Analysiis of European e-Government Adoption. Published in: World Applied Sciences Journal , Vol. 7, No. 9 (2009): pp. 1124-1130.
Preview |
PDF
MPRA_paper_20705.pdf Download (216kB) | Preview |
Abstract
In terms of adoption, the topic of e-government has focused on the supply side (or government-related issues) such as strategies and policy, challenges, technical issues, evaluation of the usability of e-government Websites; however, less attention has been given to the demand (or citizen’s) perspective. Recent studies of the citizen adoption of e-government services suggest that trust, security, and transparency are the major issues for e-government adoption. The aim of this study was to explore whether cross-national differences in the adoption of e-government (Internet users who visited public authorities’ websites in last three months to obtain information, download, and file forms) are associated with differences among national cultures as described in Hofstede's model of cultural dimensions (Power Distance, Individualism, Masculinity, Uncertainty Avoidance and Long-Term Orientation).
Item Type: | MPRA Paper |
---|---|
Original Title: | Cross-Cultural Analysiis of European e-Government Adoption |
English Title: | Cross-Cultural Analysiis of European e-Government Adoption |
Language: | English |
Keywords: | e-government; e-government adoption; European e-government; European Culture; Cross-cultural difference |
Subjects: | H - Public Economics > H1 - Structure and Scope of Government H - Public Economics > H1 - Structure and Scope of Government > H11 - Structure, Scope, and Performance of Government H - Public Economics > H7 - State and Local Government ; Intergovernmental Relations R - Urban, Rural, Regional, Real Estate, and Transportation Economics > R5 - Regional Government Analysis |
Item ID: | 20705 |
Depositing User: | Aykut Arslan |
Date Deposited: | 16 Feb 2010 22:43 |
Last Modified: | 27 Sep 2019 12:00 |
References: | 1. Choudrie, J., Weerakkody, V. and Jones, S. 2005. Realizing e-government in the UK: rural and urban challenges. The Journal of Enterprise Information Management 185: 568-585. 12 2. Arslan, A. 2009. A Strategic Orientation Model for the Turkish Local e-Governments. In Proceedings of First International Conference on eGovernment and eGovernance, V.2, pp. 342, Ankara, 12-13 March. 3. Fu, J.R., Farn, C.K., and Chao, W.P., 2006. Acceptance of electronic tax filing: a study of taxpayer intentions. Information & Management 43: 109-126. 4. Horst, M., Kuttschreuter, M., and Gutteling, J., 2007. Perceived usefulness, personal experiences, risk perception and trust as determinants of adoption of e-government services in The Netherlands. Computers in Human Behavior 23(4): 1838-1852. 5. Akman, I., Yazici, A., Mishra, A. and Arifoglu, A., 2005. E-Government: a global view and an empirical evaluation of some attributes of citizens. Government Information Quarterly 22: 239-257. 6. Carter, L. and Belanger, F., 2005. The utilization of e-government services: citizen trust, innovation and acceptance factors. Information Systems Journal 151: 5–25. 7. Carter, L. and Weerakkody, V., 2008. E-government adoption: A cultural comparison. Information Systems Frontiers 10: 473–482, DOI 10.1007/s10796-008-9103-6. 8. Trompenaars A. and Hampden-Turner C., 2000. NetLibrary I: Riding the waves culture understanding cultural diversity in business. 2nd edition. London, Nicholas Brealey Pub. 9. Hofstede, G., 2001. Culture's Consequences: Comparing Values, Behaviors, Institutions and Organizations across Nations. Thousand Oaks CA, Sage. 10. Erumban, A.A. and de Jong, S.B., 2006. Cross-country differences in ICT adoption: A consequence of Culture? Journal of World Business 41: 302–314. 11. Singer, D.D., Baradwaj, B., and Avery, A.E., 2007. Web Localization in International Online Banking. Journal of Internet Business 4. 12. Jones, M.L., 2007. Hofstede - Culturally questionable? University of Wollongong, Faculty of Commerce – Papers, http://ro.uow.edu.au/commpapers/370. 13. Dahl, S., 2004. Intercultural Research: ‘The Current State of Knowledge’, Middlesex University Discussion Paper No. 26. 2004, http://ssrn.com/abstract=658202. 14. Hofstede, G. and Hofstede, G.J., 2005. Cultures and Organizations: Software of the Mind. NY, McGraw-Hill. 15. Zhang, X. and Maruping, L.M., 2008. Household technology adoption in a global marketplace: Incorporating the role of espoused cultural values. Information Systems Frontiers 104. 16. Srite, M. and Karahanna, E., 2006. The role of espoused national cultural values in technology acceptance. MIS Quarterly 303: 679–704. 17. Min,Q., Li, Y., and Ji, S., 2009. The Effects of Individual-Level Culture on Mobile Commerce Adoption: An Empirical Study. ICMB: 305-312. Eighth International Conference on Mobile Business. 18. Straub, D., Keil, M., and Brenner, W., 1997. Testing the technology acceptance model across cultures: a three country study. Information and Management 33(1): 1-11 .[doi>10.1016/S0378- 72069700026-8] 19. Singh, N., Zhao, H., and Hu, X., 2003. Cultural Adaptation on the Web: A Study of American Companies' Domestic and Chinese Websites. Journal of Global Information Management 113: 63 – 80. 20. Kovačić, Z.J., 2005. The Impact of National Culture on Worldwide e-Government Readiness. Informing Science Journal 8. 21. Didero M., Gareis K., Marques P., and Ratzkeet M., 2008. Differences in Innovation Culture Across Europe. A Discussion Paper, Transform Consortium, 6th Framework Program, Priority 8.1.B.3.5, Information Society Technologies, 022780, Benchmarking and Fostering, Transformative Use of ICT in EU Regions. |
URI: | https://mpra.ub.uni-muenchen.de/id/eprint/20705 |