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Innovation et externalisation des services: une analyse empirique sur données d'entreprises tunisiennes

Sdiri, Hanen and Ayadi, Mohamed (2012): Innovation et externalisation des services: une analyse empirique sur données d'entreprises tunisiennes.

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Abstract

Recently, outsourcing services became an important component of the organizational strategy of the firm. However, a large number of studies focused mainly on the determinants of outsourcing ignoring its structural effects. The aim of this paper is to examine to what extent outsourcing relationships can be a source of innovation in industrial services using a sample of 108 Tunisian service firms. Specifically, we are interested in the domestic outsourcing of auxiliary activities. Our results support the evidence of positive effects of outsourcing service activities on the capacity of innovation. This suggests that outsourcing allows Tunisian service firms to create value, to increase flexibility and to improve the quality of their services.

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