Factor Identifying Employees’ Workplace Conflict and Timely Resolution

Rehman, Zeeshan Rehman and Herani, Gobind M. and Mugheri, Saleem (2010): Factor Identifying Employees’ Workplace Conflict and Timely Resolution. Published in: Indus Journal of Management & Social Sciences No. 4(2) (31 December 2010): pp. 103-111.

Abstract

There are multiple factors which are affecting the performance of employees in which interpersonal conflict becomes a root cause of barriers in flow of organizational operations. Workplace conflict based on the people’s ideas, what they are considering important for the organization. This study emphasis towards the necessary changes in behavior of employees at different job position levels. Narrative research analysis proposed the triangulation model that based upon the identification, manage and reflection towards the workplace conflict. This study also highlight that the wrong practices of conflict management bring the challenging situation for the achievement of desires goals. In resultant, workplace conflicts minimize the performance of the individual, as well as leave the negative impact in front of clientele. The results and findings elaborate that the conflicts are continuously attributed as the negative and destructive point among the workers. Workplace conflict can be overwhelmed via focusing towards the non-verbal communication and leadership control.

• Item Type: MPRA Paper
• Language: English
• Keywords: Conflict management, Employee behavior, Relationship management.
• Subjects: D - Microeconomics > D7 - Analysis of Collective Decision-Making > D74 - Conflict ; Conflict Resolution ; Alliances ; Revolutions; J - Labor and Demographic Economics > J5 - Labor-Management Relations, Trade Unions, and Collective Bargaining; J - Labor and Demographic Economics > J5 - Labor-Management Relations, Trade Unions, and Collective Bargaining > J53 - Labor-Management Relations ; Industrial Jurisprudence; L - Industrial Organization > L1 - Market Structure, Firm Strategy, and Market Performance > L14 - Transactional Relationships ; Contracts and Reputation ; Networks

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