Ward, David and Lasen, Marta (2009): An Overview of Needs Theories behind Consumerism.
Preview |
PDF
MPRA_paper_13090.pdf Download (6MB) | Preview |
Abstract
Wynn and Coolidge [2004] have hypothesized that one of the key reasons why the Homo Sapiens progressed to being modern man while the Neanderthal man didn’t, is that the former developed through innovation (from artefacts to advanced hunting methods) while the latter has left no trace of such evolution. Almost as if the Neanderthal man did not see the need to progress and accepted circumstances as fact. If this is true then the Homo Sapiens have not only developed psychological and objective needs but have progressively updated them as well. Maslow put it beautifully by saying “You will either step forward into growth, or you will step backward into safety”. This paper is the first part of a two part series. Here we provide an overview of needs theories and discuss them in the context of consumerism, consumption and opportunities for enterprises. In part two, needs and opportunities are linked to markets, benefits and strategies through a specific 3D model based on Maslow’s pyramid. To pave the way for this approach we also promote a model (PIE-Persons, Institutions and Enterprises) with the intent to help enterprises view consumers, institutions and their organisation as one interweaved entity. Needs theories are known to be crucial behind much of the understanding of human behaviour and in particular in the workplace and by the consumer. This paper examines the development of hierarchical needs theory from Maslow to Gough with the intent to better identify consumer needs, provide examples of current and past business opportunities and macroscopically show the progression from red to blue ocean strategies . The authors provide an overview of needs theories seeded through motivational theory also with the aim to uncover the differences in having (sometimes known as deficit needs) and being needs (sometimes known as growth needs) and then subsequently link them to enterprise strategies, improved consumer understanding and better market exploitation.
Item Type: | MPRA Paper |
---|---|
Original Title: | An Overview of Needs Theories behind Consumerism |
Language: | English |
Keywords: | Maslow, Herzberg, Needs, Motivation, Having, Being, Uniformity. Diversity, Part A |
Subjects: | M - Business Administration and Business Economics ; Marketing ; Accounting ; Personnel Economics > M3 - Marketing and Advertising > M30 - General M - Business Administration and Business Economics ; Marketing ; Accounting ; Personnel Economics > M2 - Business Economics > M20 - General A - General Economics and Teaching > A1 - General Economics > A10 - General |
Item ID: | 13090 |
Depositing User: | David Ward |
Date Deposited: | 01 Feb 2009 03:04 |
Last Modified: | 26 Sep 2019 11:23 |
References: | Alderfer, C. [1972] Existence, relatedness, & growth; Human Needs in Organizational Settings, New York, Free Press. Allport, G.W. [1937] The Functional Autonomy of Motives, first published in the American J. of Psychology, 50, pp.141-156. available from http://psychclassics.yorku.ca/Allport/autonomy.htm Allport, G. [1960] Personality and social encounter: Selected essays, New York, Beacon Press. Allport, G. [1961] Pattern and growth in personality, New York: Holt, Rinehart and Winston. Di Michael, J. B. [2003] The Marketing Book, UK, Butterworth-Heinemann, pp.518-523. Bourdieu, P. [1998] Practical Reason: On the Theory of Action, Stanford University Press. Cullen, J. B. [2001] Multinational Management: A Strategic Approach, 2nd edition, South Western, pp.502-531. Daniels, M. [2001] Maslow's concept of self-actualization, available from http://www.mdani.demon.co.uk/archive/MDMaslow.htm. Doyal L. and Gough I. [1991] A Theory of Human Need, London, Macmillan, pp.1-365 Eccles, J. E. and Wigfield A. [2002] Motivational Beliefs, Values and Goals, Annual Review of Psychology, vol. 53, pp.109-132 Fortier, M. S., Sweet, S. N., O’Sullivan, T. L., and Williams, G. C. [2007] A self-determination process model of physical activity adoption in the context of a randomized controlled trial. Psychology of Sport and Exercise, vol.8, pp. 741–757. Frankl, V. E. [1959] Man’s Search for Meaning, 1st edition, Beacon, Boston Press. Glasser W [1998] Choice Theory. A New Psychology of Personal Freedom, New York, Harper Collins. Gough, I. [1994] Economic Institutions and the Satisfaction of Human Needs. Journal of Economic Issues. vol. 28, pp.25-66 Gorman, P. [2004] Motivation and Emotion, Sussex, England, Routledge, pp.57-71. Grant, R. M. [2002] Contemporary Strategy Analysis, Oxford, Blackwell, pp.285-288. Herzberg, F., Mausner, B. and Snyderman, B. B. [1959] The Motivation to Work, New York, Wiley & Sons. Hofstede, G. [2001] Culture’s Consequences: Comparing values, behaviours, institutions and organisations across nations, London, Sage. Horwitz, R. et al. [1990] John Locke, Questions Concerning the Law of Nature, Ithaca: Cornell University Press. Huitt, W. [2001] Motivation to Learn: an Overview, Educational Psychology Interactive, Valdosta, GA: Valdosta State University, available from: http://chiron.valdosta.edu/whuitt/col/motivation/motivate.html. James, W. [1890] The Principles of Psychology, New York, Henry Holt and Company, vol. 1, ch.10. Johnson, G. M. and Henley, T. B. [1990] Reflections on The Principles of Psychology, William James After a Century, Lawrence Erlbaum Associates Kano, N. [1993] Kano’s Method for Understanding Customer-defined Quality, Center for Quality of Management Journal, Japan, vol.2. Kiel, J. M. [1999] Reshaping Maslow’s Hierarchy of Needs to Reflect Today’s Educational and Managerial Philosophies, Journal of Instructional Psychology. Kotler, P [2003] Marketing Management, 11th international edition, New Jersey, Prentice/Hall, pp.195-198, 340. Kotler, P. and Keller K. [2006]. Marketing Management, 12th edition, New Jersey, Pearson Prentice Hall, pp. 140-141, 144, 185. Lakoff, G. and Núñez, R.E. [2002] Where Mathematics Comes From: How the Embodied Mind Brings Mathematics into Being, Basic books. Latham and Locke [2002] Building a Practically Useful Theory of Goal Setting and Task Motivation, a 35year Odyssey, American Psychologist, pp.705-717. Lowry, R. and Maslow, B. G. [1979] The Journals of A. H. Maslow, Thomson Brooks/Cole, Maslow, A. H. [1943] A Theory of Human Motivation, originally published in Psychological Review, vol.50, pp.370-396. Maslow, A. H. [1954] Motivation and Personality, Maslow Publications (available on-line). Maslow, A. H. and Lowery, R. [1998] Toward a psychology of being, 3rd edition, New York, Wiley & Sons. Mathes, E. W. [Fall 1981] Maslow’s Hierarchy of Needs as a Guide for Living, Journal of Humanistic Psychology, vol. 21, no. 4, pp.69-72. McCarthy, J. E., Cannon, J. P., and Perreault, W. D. [2006] Basic Marketing, 16th edition, Irwin publishers. McClelland, D. C. and Burnham, D. [1976] Power is the Great Motivator, Harvard Business Review Classics. Mintzberg, H., Ahlstrand B. and Lampel J. [1998] Strategy Safari, Harlow, UK, FT Prentice Hall. Morace, F. [2008] Consum-authors, Scheiwiller, Milan. Italy (Bilingual text: Italian/English). Mühlbacher, H., Leihs, H. and Dahringer, L. [2006] International Marketing a Global Perspective, 3rd edition, London, Thomson, pp.178-188. Nussbaum, M. C. and Sen. A. [1993] The Quality of Life, Oxford: Clarendon Press. Nishino, T., Satsuta R., Uematsu S., and Nagamachi, M. [2008] Identification of Customers- Latent Kansei Needs and Product Design by Rough set based approach, Hiroshima International University. Norwood, G. [1999] Maslow's hierarchy of needs. The Truth Vectors (Part I), available from: http://www.deepermind.com/20maslow.htm. Prahalad C. K.. [2005] The Fortune at the bottom of the Pyramid, New Jersey, Pearson education. Price, S. [1994] The special needs of children, Journal of Advanced Nursing, 20, pp.227-232. Porter, M. E. [1980] Competitive Advantage: Techniques for Analyzing Industries and Competitors, New York, The Free Press, pp.2-32. Porter, M. E. [1985] Competitive Advantage: Creating and Sustaining Superior Performance, New York, The Free Press, pp.33-61. Revich, A. [2005] The Three Fundamental Needs model, available from: www.workitout.ca Saloner, G., Shepard, A. and Podolny, J. [2001] Strategic Management, New York, Wiley & Sons. Simons, J.A., Irwin D. B. and Drinnien, B. A. [1987] Psychology - The Search for Understanding, New York, West Publishing Company. Spitzer D. R. [1996] Power Rewards: Rewards That Really Motivate, Management Review, pp.45-50. Stephens, D. C. [2000] The Maslow Business Reader, New York, Wiley & Sons. Stroud, D. J. [2008] The Kano Analysis: Customer Needs Are Ever Changing, Six Sigma Financial Services, available from: http://finance.isixsigma.com/library/content/c071017a.asp#author. Ward, D. and Rivani E. [2005] An Overview of Strategy Development Models and the Ward-Rivani Model, Economics Working Papers, June, 2005. available from: ftp://wueconb.wustl.edu/econ-wp/get/papers/0506/0506002.doc. Ward, D. and Farmaki, E. [2006] Loosening the Social Exclusion Knot and Exploring the Chemistry of Social Inclusion, Social Science Research Network, http://hq.ssrn.com (working paper publication No. 630340). Ward, D. and Secondi, D. [2005] Virtual branding Turning a Stone into a Jewel, Economic working papers, pp.7-8, Economics Working Papers, available from: ftp://wueconb.wustl.edu/econ-wp/get/papers/0507/0507001.doc. Ward, D. and Chiari, C. [2008] Keeping Luxury Inaccessible, available from: http://econpapers.repec.org/paper/pramprapa/11373.htm Wynn, T. and Coolidge, F. [2004] The Expert Neanderthal Mind, Journal of Human Evolution, Vol. 46, pp.467-487. Wynn, T. and Coolidge, F. [2008] Un incontro di menti nell’età della pietra (A meeting of minds during the stone age), Le Scienze (Italian edition of the Scientific American magazine), pp.74-83. |
URI: | https://mpra.ub.uni-muenchen.de/id/eprint/13090 |