Impact of ISO 9001 Certification on the Projects' Success of Large-Scale (AAA) Construction Firms in the Philippines.

Neyestani, Behnam (2016): Impact of ISO 9001 Certification on the Projects' Success of Large-Scale (AAA) Construction Firms in the Philippines. Published in: International Research Journal of Management, IT & Social Sciences , Vol. 3, No. 11 (30 November 2016): pp. 35-45.

Abstract

The general aim of the study was to identify the effects of ISO 9001 certification on project success, and its main criteria into large-scale construction companies in Metro Manila, Philippines. For this aim, the research was conducted an in-depth literature review for identifying the main variables first. Subsequently, a survey questionnaire was designed, and distributed randomly among 67 managers working in ISO 9001:2008-certified projects of large-scale construction firms. Then the descriptive and inferential statistics analysis employed, in order to find the results and conclusions. Finally, the findings revealed that ISO 9001 certification can significantly affect the construction project success and its main criteria, except time length of projects in Metro Manila, Philippines

• Item Type: MPRA Paper
• Language: English
• Keywords: ISO 9001 Certification; Construction Project Success; Construction Quality; Quality Management System; Customer's satisfaction
• Subjects: L - Industrial Organization > L7 - Industry Studies: Primary Products and Construction > L74 - Construction; M - Business Administration and Business Economics ; Marketing ; Accounting ; Personnel Economics > M1 - Business Administration > M11 - Production Management; O - Economic Development, Innovation, Technological Change, and Growth > O2 - Development Planning and Policy > O22 - Project Analysis

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