Seven Basic Tools of Quality Control: The Appropriate Techniques for Solving Quality Problems in the Organizations

Neyestani, Behnam (2017): Seven Basic Tools of Quality Control: The Appropriate Techniques for Solving Quality Problems in the Organizations. Forthcoming in:

Abstract

Dr. Kaoru Ishikawa was first total quality management guru, who has been associated with the development and advocacy of using the seven quality control (QC) tools in the organizations for problem solving and process improvements. Seven old quality control tools are a set of the QC tools that can be used for improving the performance of the production processes, from the first step of producing a product or service to the last stage of production. So, the general purpose of this paper was to introduce these 7 QC tools. This study found that these tools have the significant roles to monitor, obtain, analyze data for detecting and solving the problems of production processes, in order to facilitate the achievement of performance excellence in the organizations.

• Item Type: MPRA Paper
• Language: English
• Keywords: Seven QC Tools; Check Sheet; Histogram; Pareto Analysis; Fishbone Diagram; Scatter Diagram; Flowcharts, and Control Charts.
• Subjects: L - Industrial Organization > L1 - Market Structure, Firm Strategy, and Market Performance > L15 - Information and Product Quality ; Standardization and Compatibility; L - Industrial Organization > L2 - Firm Objectives, Organization, and Behavior > L23 - Organization of Production; M - Business Administration and Business Economics ; Marketing ; Accounting ; Personnel Economics > M1 - Business Administration > M11 - Production Management; P - Economic Systems > P4 - Other Economic Systems > P47 - Performance and Prospects

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