Munich Personal RePEc Archive

Managing the Quality of Higher Education in Scope of Some Theories

Siklós, Balazs and Gawlik, Remigiusz (2013): Managing the Quality of Higher Education in Scope of Some Theories. Published in: Innovations in Management and Production Engineering (2013): pp. 235-250.

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Abstract: The notion of quality became a buzzword in today’s debates about higher education. But despite its popularity, there are still many uncertainties and misinterpretations. In our paper we take a look at most popular models of quality. We describe the specific features of higher education and their impacts on the use of quality models. We take a look at quality assurance models as well, and argue that due to the nature of quality, institutional quality assurance is a tool with dubious efficiency. We neither forget the role of appropriate scholarship distribution in assuring possibly optimal efficiency and quality of higher education programmes

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