Munich Personal RePEc Archive

Estimating Nonresponse Bias in Mail Surveys

Armstrong, J. Scott and Overton, Terry S. (1977): Estimating Nonresponse Bias in Mail Surveys. Published in: Journal of Marketing Research No. 14 (1977): pp. 396-402.

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Abstract

Valid predictions for the direction of nonresponse bias were obtained from subjective estimates and extrapolations in an analysis of mail survey data from published studies. For estimates of the magnitude of bias, the use of extrapolations led to substantial improvements over a strategy of not using extrapolation

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