The influence of stress and satisfaction on productivity

Halkos, George (2008): The influence of stress and satisfaction on productivity. Published in: International Journal of Productivity and Performance Management , Vol. 59, No. 5 (2010): pp. 415-431.

Abstract

In this study, using a random sample of 425 employees in the private and public sector, we investigate the effects of stress and job satisfaction on the functioning of a company. Our attention is focused on factors that affect stress and job satisfaction like the number of work hours, good relations between management and employees, good function of the group and work related to employees’ area of education. Factor Analysis is used first in order to identify the responsible factors for the correlation among a large number of qualitative and quantitative variables and their influence on productivity. The extracted factors showed us that productivity is an element affected by the two qualitative factors, stress and satisfaction. Increased stress leads to reduced productivity and increased satisfaction leads to increased productivity. Logistic Regression is used next presenting us with a lot of useful elements concerning the function of stress, satisfaction and supportive elements on productivity.

• Item Type: MPRA Paper
• Language: English
• Keywords: Stress; satisfaction; productivity
• Subjects: J - Labor and Demographic Economics > J0 - General > J08 - Labor Economics Policies; J - Labor and Demographic Economics > J8 - Labor Standards: National and International > J81 - Working Conditions; J - Labor and Demographic Economics > J0 - General > J01 - Labor Economics: General; M - Business Administration and Business Economics ; Marketing ; Accounting ; Personnel Economics > M1 - Business Administration > M12 - Personnel Management ; Executives; Executive Compensation; M - Business Administration and Business Economics ; Marketing ; Accounting ; Personnel Economics > M5 - Personnel Economics > M50 - General

References

Alderfer, C.P. (1972), Existence, relatedness, and growth. Free Press, New York

Aldwin, C. M. (1994), Stress, coping and development. An integrative perspective. The Guilford Press, New York.

Bergus, G. R., Randall, C. S., Winniford, Μ. D., Mueller, C. W. and Johnson, S. R. (2001), “Job satisfaction and workplace characteristics of primary and specialty care phy¬sicians at a bimodal medical school”. Academic Medicine, Vol. 76, pp. 1148-1152.

Brewer, Ε.W. and Clippard, L. F. (2002), “Burnout and job satisfaction among student support serνices personnel”. Human Resource Development Quarterly, Vol. 13, pp. 169-186.

Brewer, Ε.W. and McMahan-Landers, J. (2003a). “Job satisfaction among industrial and technical teacher educators”. Journal of Industrial Teacher Education, Vol. 40 No. 2, pp. 65-85.

Brewer, E.W. and McMahan-Landers, J. (2003b), “Job stress and burnout among indus¬trial and technical teacher educators”. The Journal of Vocationαl Education Research, Vol. 28 No. 2, pp. 125-140.

Brief, Α.Ρ. and Weiss, Η.Μ. (2002), “Organizational behaviour: Affect in the workplace”. Annual Review of Psychology, Vol. 53, pp. 279-307.

Catalano, R. (1991), “The health effects of economic insecurity”. American Journal of Public Health, Vol. 81 No 9, pp.1148-1152.

Clugston, Μ. (2000). The mediating effects of multidimensional commitment on job satisfaction and intent to leave. Journal of Organizational Behavior, Vol. 21, pp. 477-486.

Dooley, D., Fielding, J. and Levi, L. (1996), “Health and unemployment”. Annual Review of Public Health, vol. 17, pp. 449-465.

Dunteman, G.H. (1989), Principal Components Analysis. Sage, London

Elkedes, T. and Seifert, W. (1993), “Unemployment and health impairments Longitudinal analyses for the Federal Republic of Germany”. European Journal of Public Health, Vol. 3 No 1, pp. 28-37.

Fenwick, R. and Tausig, M. (1994), “The macroeconomic context of job stress”. Journal of Health and Social Behavior, Vol. 35 No 3, pp. 266-282.

Ferrie, J., Marmot, M., Griffiths, J. and Ziglio, E. (Eds) (1999), Labour market changes and job insecurity: A challenge for social welfare and health promotion. WHO Regional Publications, Denmark.

Freud, S. (1978), I and the defence mechanisms. Translation Paradellis Th., Kastaniotis Publications, Athens.

Gay, L.R. and Airasian, Ρ. (2003). Educational research: Competencies for analysis and application (7th ed.). Upper Saddle River, NJ: Prentice-Hall.

Graetz, B. (1993), “Health consequences of employment and unemployment: Longitudinal evidence for young men and women”. Social Science and Medicine, Vol. 36 No 6, pp. 715-724.

Greene, W. (2000), Econometric Analysis. Prentice Hall, New Jersey.

Gurmu, S., Rilstone, P. and Stern, S. (1999), “Semiparametric estimation of count regression models”. Journal of Econometrics, Vol. 88 No 1, pp. 123-150.

Halkos, G.E. (2007), Econometrics: Theory and Practice. Giourdas Publications, Athens.

Halpern, R. (1999). After school programs for low-income children: Promise and challenges. Future of Children, 9(2), 81-95.

Heaney, C., Israel, B. and House, J. (1994), “Chronic job insecurity among automobile workers: Effects on job satisfaction and health”. Social Science and Medicine, Vol. 38 No 10, pp. 1431-1437.

Heslop, Ρ., Smith, G.D., Metcalfe, C., and Macleod, J. (2002). Change in job satisfaction, and its association with self-reported stress, cardiovascular risk factors and mor¬tality. Social Science & Medicine, 54, 1589-1599.

Herzberg, F. (1966), Work and the nature of man. Work Publishing Co, Cleveland.

Herzberg, F. (1968). Work and the nature of man. New York: World.

Johnson, R.A. snd Wichern, D.W. (1998), Applied Multivariate Statistical Analysis. Prentice Hall, New Jersey

Karasek, R.A. (1979), “Job demands, job decision latitude, and mental strain: implications for job redesign”. Administrative Science Quarterly, Vol. 24 No 2, pp. 285-308

Labiris G., Gitona, K., Drosou, V. and Niaks, D. (2008). A proposed instrument for the assessment of job satisfaction in Greek Mental NHS Hospitals. Journal of Medical Systems 32, 333-341. Leeflang, P., Wittink, D., Wedel, M. and Naert, P. (2000), Building models for marketing decisions. Kluwer Academic Publishers, Boston.

Leino-Arjas, P., Liira, J., Mutanen, P., Malvivaara, A. and Matikainen, E. (1999), “Predictors and consequences of unemployment among construction workers: Prospective cohort study”. British Medical Journal, Vol. 319 No 7210, pp. 600-605.

Lewis, M. and Ramsay, D.S. (1997), “Stress Reactivity and self recognition”. Journal of Child Development, Vol. 68 No 4, pp. 621-629.

Locke, E.A. (1976), The nature and causes of Job Satisfaction. Rand Mc. Nally, Chicago.

Maslow, A.H. (1954), Motivation and Personality. Harper, New York.

Paoli, P. (1997), Working conditions in European Union. European Foundation for Living and Working Conditions, Dublin.

Petty, G.C., Brewer, .W. and Brown B. (2005), “Job satisfaction maong employees of a youth development organization. Child and Youth Care Forum, Vol. 34 No 1, pp. 57-73

Porter, L.W. and Lawler, E.E. (1986), Managerial attitudes and performance. Homewood, Dorsey Press, Illinois.

Selye, H. (1964), The stress of life. Mc Graw–Hill Book Co., New York.

Siegrist, J. (1996), “Adverse health effects of high- effort Low- Reward Conditions”. Journal of Occupational Health Psychology, Vol. 1 No 1, pp.27-41.

Tennant, C. (2001), “Work-related stress and depressive disorders”. Journal of Psychosomatic Research, Vol. 51 No 5, pp. 697-704.

Turner, J. (1995), “Economic context and the health effects of unemployment”. Journal of Health and Social Behavior, Vol 36 No 3, pp. 213-229.

Warr, P. (1990), “Decision latitude, job demands, and employee well-being. Work and stress”. Community of Scholars, Vol 4, pp. 285-294.

Viinamaki, H., Koskela, K. and Niskanen, L. (1993), “The impact of unemployment on phychosomatic syptoms and mental well-being”. The International Journal of Social Phychiatry, Vol. 39 No 4, pp. 266-273.