Evaluating the Effectiveness of Human Resource Information Systems in Enhancing Administrative Efficiency: A Case Study of the Zamboanga City Local Government

Delos Santos-Suñga, Cecile and Moreno, Frede (2024): Evaluating the Effectiveness of Human Resource Information Systems in Enhancing Administrative Efficiency: A Case Study of the Zamboanga City Local Government.

Abstract

This study evaluates the effectiveness of the Human Resource Information System (HRIS) in enhancing administrative efficiency at Zamboanga City Local Government (ZCLG). Employing a mixed-methods approach, the research combines quantitative analysis of system usage metrics with qualitative insights from interviews with HR staff. The findings indicate significant improvements in process efficiency, with reductions in payroll processing and onboarding times, alongside a decrease in data entry errors. Qualitative data reveals that HRIS has streamlined workflows and supported better decision-making, although challenges such as usability issues and the need for additional training persist. The results align with Public Personnel Administration theory, emphasizing the importance of operational efficiency and effective personnel management. The study provides practical recommendations for further training, ongoing system evaluation, and considerations for other local governments. These insights contribute to a deeper understanding of HRIS's impact in public sector settings and offer guidance for optimizing HRIS implementations to achieve sustained administrative improvements.

• Item Type: MPRA Paper
• Language: English
• Keywords: Human Resource Information System (HRIS), administrative efficiency, Zamboanga City Local Government (ZCLG), Public Personnel Administration theory, process efficiency, error reduction, qualitative analysis, system evaluation.
• Subjects: A - General Economics and Teaching > A1 - General Economics; A - General Economics and Teaching > A2 - Economic Education and Teaching of Economics; M - Business Administration and Business Economics ; Marketing ; Accounting ; Personnel Economics > M0 - General; M - Business Administration and Business Economics ; Marketing ; Accounting ; Personnel Economics > M1 - Business Administration; M - Business Administration and Business Economics ; Marketing ; Accounting ; Personnel Economics > M1 - Business Administration > M12 - Personnel Management ; Executives; Executive Compensation; M - Business Administration and Business Economics ; Marketing ; Accounting ; Personnel Economics > M5 - Personnel Economics; M - Business Administration and Business Economics ; Marketing ; Accounting ; Personnel Economics > M5 - Personnel Economics > M50 - General; M - Business Administration and Business Economics ; Marketing ; Accounting ; Personnel Economics > M5 - Personnel Economics > M51 - Firm Employment Decisions ; Promotions; M - Business Administration and Business Economics ; Marketing ; Accounting ; Personnel Economics > M5 - Personnel Economics > M53 - Training; M - Business Administration and Business Economics ; Marketing ; Accounting ; Personnel Economics > M5 - Personnel Economics > M54 - Labor Management; M - Business Administration and Business Economics ; Marketing ; Accounting ; Personnel Economics > M5 - Personnel Economics > M59 - Other; Z - Other Special Topics > Z0 - General; Z - Other Special Topics > Z1 - Cultural Economics ; Economic Sociology ; Economic Anthropology

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